Assessment of Maternal Satisfaction Regarding Nursing Care after Caesarean
Delivery at Nasser Medical Complex
Dr. Yousef .F. Fahajan
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Nursing Department
Deanship of Nursing and Health Sciences
University College of Applied Sciences
Keywords: Maternal, satisfaction, cesarean sections, nursing care, postoperative, management,
Abstract
Maternal satisfaction plays a crucial role in assessing the quality of healthcare services provided, especially in the context of cesarean sections (CS). With the increasing prevalence of CS, it is essential to evaluate the level of maternal satisfaction with postoperative management. This study aimed to assess the level of mothers' satisfaction with Nursing care after cesarean sections at Nasser Medical Complex.
A cross-sectional, descriptive, and analytical study design was employed. Data were collected through a self-conducted questionnaire administered to a sample of 126 mothers who delivered at Nasser Medical Complex in June 2023. The questionnaire assessed various dimensions of nursing care and satisfaction levels. The findings revealed that the mean score in the general scale of maternal satisfaction with nursing care post cesarean delivery was 3.97, with a standard deviation of 0.61. Moreover, the weighted mean score indicated an overall satisfaction level of 79.4%, signifying an above-moderate degree of satisfaction. Furthermore, a positive relationship was observed between mothers' perceptions of nursing care and their satisfaction levels post cesarean delivery with statistical significance at a level of α = 0.5. However, no statistical differences were found in mothers' perceptions of nursing care and satisfaction concerning previous cesarean deliveries, numbers of abortions, or numbers of pregnancies. Significant statistical differences were identified in mothers' perceptions of nursing care and satisfaction post cesarean delivery due to the number of deaths. Additionally, a statistical difference was observed in mothers' perceptions of nursing care post cesarean related to age, with higher satisfaction levels observed among younger patients (less than 31 years old) compared to older age groups.
Post hoc LSD (Least Significant Difference) testing revealed that mothers with three children exhibited higher satisfaction levels with nursing care in general. However, no statistical differences were observed in mothers' perceptions of nursing care and satisfaction post cesarean delivery based on educational levels.
In conclusion, this study provides valuable insights into maternal satisfaction with postoperative cesarean sections at Nasser Medical Complex. The findings emphasize the importance of addressing maternal satisfaction in healthcare delivery, particularly regarding nursing care. Understanding the factors influencing maternal satisfaction can contribute to improving the quality of care provided to post-cesarean mothers and optimizing their overall healthcare experience. The research recommends improving of the nursing care post cesarean sections provided, providing a safe and sound environment, increasing the number of nurses , and the need to prepare educational programs to raise awareness about service recipients and their evaluation.
